Return & Refund Policy

At Kidshives, we want you to be happy with every purchase. If you receive an incorrect, damaged, or defective product, we are here to help.

Returns & Exchanges

• Return or exchange requests must be made within 3 days of delivery.

• Items must be unused, unworn, unwashed, and in their original condition.

• Original tags and packaging must be intact.

• Products that have been used, washed, damaged, or altered may not be eligible for return or exchange.

• Size exchanges are subject to product availability.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of receiving your order. Please provide your order number along with clear photos or a video of the product so we can review the issue.

Refunds

Once the returned item is received and inspected, we will confirm whether it qualifies for a refund.

Approved refunds will be processed through the appropriate payment method. Processing time may vary depending on the payment method or service provider.

Return Shipping

If the return is due to an incorrect, damaged, or defective product, Kidshives will assist with the return shipping.

For size changes or change-of-mind returns, applicable return/exchange delivery charges may be the customer's responsibility.

Non-Returnable Items

Items that have been used, washed, damaged, altered, or returned without their original packaging and tags may not be accepted.

Contact Us

For any return, exchange, or refund request, please contact the Kidshives customer support team with your order number and details of the issue.

Kidshives reserves the right to refuse a return or exchange if the product does not meet the conditions mentioned in this policy.